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Home / Carpet – Terms and Conditions Supply of Sale
The goods remain the property of Larry Speare Ltd until payment is received in full.
Goods will not be exchanged after delivery. Your statutory rights are not affected.
A 20% charge will be made on all items of stock that are cancelled. A 50% deposit is required when carpets or vinyl are specially ordered at the customers request. This deposit is forfeit if the order is cancelled.
If we are unable to deliver/fit your goods because of customer unavailability, a charge will be made for an additional delivery/fit time.
Your carpets will be delivered to your door. No responsibility will be accepted if damage is caused when those goods are placed in rooms requested by customers unless the damage is caused by our own negligence.
There is no guarantee the carpets chosen from display will colour match exactly to that eventually supplied. The office of fair trading allows the industry tolerance in this matter.
Your carpet/vinyl is fitted by self employed sub-contracted fitters, arranged through Larry Speare Ltd. We cannot guarantee fitting times nor when the job will be completed.
We will not accept complaints on carpets/vinyl measured incorrectly, fitted by customers or those damaged after collection. We recommend that you take advantage of our free estimating service.
We recommend that floors be in a suitable condition prior to installation. If floors are not in a suitable condition, we recommend hardboard or latex self-levelling compound is used before carpet or vinyl is installed.
We reserve the right to refuse the fitting of carpet or vinyl on unsuitable floors.
Carpets may show signs of flattening. This is perfectly normal and in no way indicates abnormal wear.
Larry Speare Ltd act as agents for local independent self-employed floor covering installers and can arrange for one of these to deliver and/or fit your purchase under a separate agreement between you and the installer.
Larry Speare Ltd retains full responsibility for its products and services. The fitter is responsible for the standard and quality of the work and any liability arising from installation.
Fitters will only install merchandise listed on the sales invoice and if you require additional fitting services not included on the sales invoice this can be carried out with agreement between customer and the fitter.
Rooms must be clear of furniture and old floor coverings before the fitter’s arrival unless arrangements are made with the fitter in advance.
If shifting of furniture is required or old carpets etc have to be lifted, there will be a charge.
A charge will be made if fitters dispose of your old carpets etc. However carpets that are in an unsanitary state will not be removed.
Failure to clear rooms prior to fitting may result in delays and / or the inability to carry out the work at the appointed time and Larry Speare Ltd accepts no liability for any such delays.
Fitters undertake to carry out their work with reasonable care and skill but even with the greatest care, home décor may be marked or scuffed during the fitting process. New paintwork and wallpaper should be allowed to fully dry and harden before fitting, a minimum of two days is recommended.
Doors may need to be trimmed to allow clearance, this is not part of fitting work, this is specialised carpentry work which fitters are unable to undertake. In the event that doors do not have sufficient clearance for carpets the fitters may remove the doors to allow fitting and leave the doors ready for you or your appointed carpenter to carry out the trimming.
The estimator and Fitter must be made aware of under floor heating pipes or wiring before carpets are laid.
All fitters hold Public Liability Insurance and have CRB Disclosure Certificates
By ordering with us you are entering this agreement / sales invoice and you give us consent to hold your personal information (to use as per with our PRIVACY POLICY) and you agree for us to use it for general correspondence relating to our services.
All Rights Reserved Larry Speare 2021 | Company Number - 1577980 | VAT number - 367 1287 35